AT POIEMA PARLOR, OUR TEAM MEMBERS ARE:

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• Experienced & Skilled – Have at least 2 years behind the chair or bring an established clientele. Confident in their craft and capable of delivering high-quality results independently.

• Passionate & Growth-Minded – Committed to continual improvement, staying current with trends and techniques.

• Friendly & Personable – Creates a welcoming, uplifting experience for clients and colleagues.

• Professional & Reliable – Consistently punctual, dependable, and able to manage their own schedule and client relationships.

• Client-Focused with a Servant’s Heart – Prioritizes the needs and satisfaction of clients, going above and beyond to provide a thoughtful, high-quality experience.

 

AND PRESENT THEMSELVES WITH THE FOLLOWING QUALITIES:

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• Respectful & Positive – Treats all clients and team members with kindness and professionalism.

• Confident & Knowledgeable – Educates clients on hair health, products, and styling techniques with authority and care.

• Transparent & Honest – Sets realistic expectations, values client trust, and communicates clearly.

• Polished & Well-Groomed – Represents themselves and the salon with a professional, stylish appearance.

• Dedicated & Adaptable – Committed to excellence while staying flexible and open to growth.

• Above-and-Beyond Customer Service – Focused on creating memorable, exceptional client experiences.

• Team-Oriented – Works collaboratively with leadership and colleagues to foster a supportive, stable, and professional salon environment.

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